ANTHONY BUTLER: GNU shifts boundaries of acceptable partisan conflict
First published in Business Day and BusinessLive
The national unity government has not yet brought fresh consensus about public policy, but it has already moved the boundaries of acceptable partisan conflict.
Readers who subscribe to a local community WhatsApp or Facebook group intuitively understand the public policy concept of problem framing. This refers to the way issues in our world are presented by the interested parties that describe it.
There are children sleeping in shop doorways on the main street. One group of community members complains about the litter and mess the sleepers leave behind, the local bylaws they are breaking, their alleged pickpocketing, and the damage they are doing to small business.
But other locals describe the same children in quite different terms. These youngsters have been forced to flee their homes, perhaps driven away by broken families, violence or sexual abuse. They are denied their right to basic healthcare and schooling, and they lack the emotional support and life opportunities that any child deserves.
One key aspect of these competing definitions of “the problem” is that each attributes blame and responsibility to different actors, and each contains within it a set of implied prescriptions about how the problem should be addressed.
The law-and-order contingent wants the police or a private security company to move on the lawbreakers, stop them from sleeping on the pavements, and so displace the nuisance from the community. But their opponents point to failures in the wider society, cast the children as victims, and demand interventions to ensure that they have access to support services and schooling.
One group wants a law-and-order crackdown; the other demands the creation of a local welfare state. Things turn sour when the argument goes one step further. One group accuses the other of being callous. In return they are denigrated as soft-headed or idealistic. Pretty soon — this being SA — other dimensions come into play: you disagree because you are white or black, a woman or a man — or just plain stupid. The issue itself — the street children — is lost in a self-indulgent flinging of insults.
Conflicts in national politics can develop similarly, with parties and pressure groups framing problems to build support for remedies that serve their interests. Participants assign blame to individuals or groups for causing harm, accusing them not just of making mistakes but of deliberate and malicious intent. There are three reasons why such national level conflicts can be especially hard to contain.
Problem framing at national level is professionalised. Policy disagreement in the print and social media reproduces strategic messaging designed by public relations specialists to resonate with particular audiences and, if desired, to demonise partisan opponents.
The causal complexity of national policy issues is also overwhelming. This complexity collides with the democratic but misleading modern sentiment that “I know what’s going on” — even though I usually don’t. We simple citizens fall back on childish markers of truth and falsity, with the racialists easily swaying us. The power is off? I blame Matshela Koko and you decry André de Ruyter. Sewage in the streets? I accuse Sputla Ramokgopa and you castigate Cilliers Brink.
Finally, national politics has lacked the face-to-face reality check that contains community conflicts. Local disagreements are the stuff of daily gossip, in shops, trains or on the streets. Argument can sometimes result in violence, but personal interaction tends to soften extremes and build understanding.
Here, perhaps, the unity government has started to make a real difference. Politicians can no longer demonise their political opponents and attribute malevolent intent to them, while sitting next to them at public events. Such disparagement or disrespect, so natural a few months ago, would now appear embarrassing or even ridiculous.
• Butler teaches public policy at the University of Cape Town.

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